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FlowTerminal — Privacy Policy

Effective Date: November 1, 2025
Company: IVY Trading Solutions Ltd. №242589
Address: House of Francis, Room 303, Ile Du Port, Mahe, Seychelles
Contact: [email protected]

1. Overview

This Privacy Policy explains how FlowTerminal (“we”, “us”) collects, stores, and protects user data.
By using FlowTerminal, you agree to this Policy.

2. Information We Collect

We collect:
  • Email address (for login and notifications)
  • API keys (encrypted with AES-256)
  • Blockchain contract addresses
  • Telegram ID
  • Technical logs (IP address, server requests)
We do not collect private keys or seed phrases.

3. Data Usage

Data is used for:
  • Platform functionality and access
  • Bot configuration and exchange linking
  • Notifications and security alerts
  • Marketing updates (with consent)

4. Data Storage and Security

  • Data encrypted in PostgreSQL (AES-256)
  • Hosted on Hetzner (Finland, Germany)
  • Protected by 2FA and internal security reviews
  • Access restricted to authorized staff only

5. Data Sharing

We do not sell or share user data.
Information may only be disclosed as required by Seychelles law.

6. Retention and Deletion

  • Users can delete their account anytime.
  • Data is permanently deleted within 30 days.
  • Logs may be temporarily retained for auditing.

7. Communications

We may contact you via email, Telegram, or in-app for:
  • Security and system notices
  • Product updates and marketing (with consent)
You can unsubscribe anytime.

8. User Rights (GDPR)

You can:
  • Access your data
  • Request deletion or correction
  • Withdraw consent
  • File complaints with authorities

9. Data Security Commitment

We implement strict security protocols and perform internal reviews to prevent unauthorized access or data misuse.

10. Policy Updates

Policy may be updated without notice.
Continued use indicates acceptance.

11. Contact

For privacy-related inquiries:
[email protected]