> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flowterminal.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy Policy

> Privacy Policy for FlowTerminal — explains data usage, storage, and security practices.

# FlowTerminal — Privacy Policy

<info>
  Effective Date: **November 1, 2025**\
  Company: **IVY Trading Solutions Ltd. №242589**\
  Address: House of Francis, Room 303, Ile Du Port, Mahe, Seychelles\
  Contact: [support@flowterminal.com](mailto:support@flowterminal.com)
</info>

***

## 1. Overview

This Privacy Policy explains how FlowTerminal (“we”, “us”) collects, stores, and protects user data.\
By using FlowTerminal, you agree to this Policy.

***

## 2. Information We Collect

We collect:

* **Email address** (for login and notifications)
* **API keys** (encrypted with AES-256)
* **Blockchain contract addresses**
* **Telegram ID**
* **Technical logs** (IP address, server requests)

We do **not** collect private keys or seed phrases.

***

## 3. Data Usage

Data is used for:

* Platform functionality and access
* Agent configuration and exchange linking
* Notifications and security alerts
* Marketing updates (with consent)

***

## 4. Data Storage and Security

* Data encrypted in **PostgreSQL (AES-256)**
* Hosted on **Hetzner (Finland, Germany)**
* Protected by **2FA** and **internal security reviews**
* Access restricted to authorized staff only

***

## 5. Data Sharing

We do **not** sell or share user data.\
Information may only be disclosed as required by **Seychelles law**.

***

## 6. Retention and Deletion

* Users can delete their account anytime.
* Data is permanently deleted within **30 days**.
* Logs may be temporarily retained for auditing.

***

## 7. Communications

We may contact you via **email**, **Telegram**, or **in-app** for:

* Security and system notices
* Product updates and marketing (with consent)

You can unsubscribe anytime.

***

## 8. User Rights (GDPR)

You can:

* Access your data
* Request deletion or correction
* Withdraw consent
* File complaints with authorities

***

## 9. Data Security Commitment

We implement strict security protocols and perform **internal reviews** to prevent unauthorized access or data misuse.

***

## 10. Policy Updates

Policy may be updated without notice.\
Continued use indicates acceptance.

***

## 11. Contact

For privacy-related inquiries:\
[support@flowterminal.com](mailto:support@flowterminal.com)